As an IT consultant for TraKNC, I led the design, launch, and continuous improvement of a Project Management Office (PMO) to centralize project execution and governance. Beyond establishing structure and process, I partnered across cybersecurity and application development teams to analyze technical debt, align data and functional requirements, and define strategic roadmaps that support scalable, future-proof operations.
Approach:
Results:
✅ Established a centralized PMO function to drive consistency, transparency, and accountability across initiatives
✅ Improved cross-team collaboration and executive visibility into project progress, risks, and outcomes
✅ Delivered a prioritized roadmap to address technical debt, modernize applications, and align with future-state architecture standards
✅ Strengthened project management capabilities across the organization through training, coaching, and agile advisory support
TraKNC lacked a formal project management structure, resulting in inconsistent project execution, unclear stakeholder communication, and fragmented technology decision-making.
Without a centralized PMO, project delivery risks increased, and alignment between cybersecurity, engineering, and strategic initiatives remained weak.
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